Registration and Welcome

Welcome Address

• Where are the opportunities for growth?
• What local, regional and global trends will affect the UAE retail landscape?
• How can retailers prepare for the future and gain long-term success?

Speaker

Furqan Athar,
Partner and Director of Strategy & Planning,
McARTHUR + COMPANY

• What does it take to survive in the fastest growing retail industry in the world?
• Preparing for the longevity and influencing future retail trends
• Creating and adopting strategies to stay competitive in an overcrowded market

Moderator

Naveed Dowlatshahi,
Group Vice President Food & Beverage,
Ilyas & Mustafa Galadari

Speakers

Mederic Payne,
CEO,
Home Centre

Rajiv Sangari,
Vice President - Retail,
Licensing & Cinema at IMG Group

Retail has experienced major process changes such as supply chain, outsourced production and logistics. But, what's the next Big Thing in Retail?

Speaker

Maurits Teunissen,
Co-founder,
StyleShoots and Visual Retailing

Morning Networking Break

• Knowing the shopping habits of your Empowered Consumer
• The necessity for supply chain visibility in today’s agile supply chain world
• The changing role of the store

Paul Winsor,
Director, Market Development for Retail & Services Industries,
Qlik

• Understanding how to engage shoppers through their smart devices
• Using mCommerce to enhance in-store mobile experience, mobile marketing and understanding mobile customer behavior
• Implementing mCommerce strategies to be in-line with all touch point across the business

Speaker

• Embracing digital customer-facing solutions to improve customer service and loyalty at all touch points
• Integrating the physical and virtual channels to satisfy existing and new consumer demands to drive repeat visits and increase sales
• Developing and delivering a seamless and personalized shopping experience across channels to differentiate brands

Speaker

Networking Lunch

• Lessons learned and best practices for launching a successful business
• Identifying strategies to overcome challenges in launching new retail concepts and brands
• Developing an entrepreneurial approach to retail and the future outlook of the industry

Maged Fawzi,
Founder & Managing Partner,
MEROË - The Bed Boutique

Muhammad Chbib,
CEO,
tajawal.com

Rohan Bharadwaj,,
Partner,
Radix wears

• Understand how digital & e-com will transform your business
• Actively drive change to be able to win
• Critical success factors

Sunil Suresh,
Director of Digital & Ecommerce,
Yum! Brands

Afternoon Coffee and Networking

• Do commercials inside malls increase footfall for retail outlet?
• Understanding the reach and penetration general by in mall ads
• How to calculate and achieve ROI from mall advertising

Sarah Messer,
Director, Media,
MENAP, Nielsen

• Historical overview of malls in the region
• Updates on planned projects and their impact on the retail landscape
• Developing evolving shopping centre models that serves changing demographics

Moderator

Andrew Williamson,
Head of Retail,
JLL

Speakers

Humaid Alnuaimi,
GM - Retail Leasing,
Nakeel

Saoud Khoory,,
Deputy General Manager,
Yas Mall

Nancy Ozbek,
General Manager,
The Mall - ‎The Mall

Close of Summit Day One